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How to implement parent care leave in Singapore?

In an ageing society like Singapore, the need to care for elderly parents is a pressing concern for many employees. As individuals juggle their careers alongside caregiving responsibilities, the introduction of parent care leave has been a significant step towards recognising and addressing the needs of working caregivers. This guide delves into the concept of parent care leave, its implementation in Singapore, and how employers and employees can benefit from its provisions.

What is parent care leave and its purpose?

Parent care leave is a designated type of leave that grants employees time off work to attend to the needs of their elderly parents. This leave is specifically aimed at supporting employees who are also caregivers, allowing them to address various responsibilities such as medical appointments, managing health emergencies, or simply providing emotional support to their ageing parents.

In Singapore, the importance of parent care leave is heightened due to the country's rapidly ageing population. By 2030, it is projected that one in four Singaporeans will be aged 65 or older, creating a growing demand for eldercare.

The purpose of parent care leave

  1. Support caregivers: Caregiving can be both physically and emotionally taxing, especially for employees managing full-time jobs. Parent care leave offers employees much-needed respite, enabling them to fulfil caregiving duties without the added stress of work obligations.
  2. Encourage family-centric workplaces: Parent care leave underscores the importance of a family-first approach in workplace culture. By providing employees with the opportunity to care for their ageing parents, companies foster an environment that values work-life balance.
  3. Retain talent: Organisations that adopt parent care leave policies demonstrate a commitment to employee welfare, which can significantly boost job satisfaction. Employees are more likely to remain loyal to companies that acknowledge and accommodate their caregiving responsibilities. 

Parent care leave policy in Singapore

In Singapore, parent care leave has been implemented as a measure to support family caregiving. Parent care leave thus serves as a strategic initiative, benefiting both employees and employers by addressing the evolving needs of Singapore's workforce. Although it is not mandated for all private sector employers, some progressive measures have been put in place:

Civil servants

The Minister of Manpower (MOM) introduced 2 days of paid parent care leave per year for civil servants. This announcement reinforces the government’s commitment to supporting working carers. Eligibility criteria may vary in many companies.

Private sector

According to Minister of Manpower (MOM) data in 2020, only 13.2% of private companies, or 1,785 firms, offer their staff parental care leave. Thus, not all employees in Singapore get parent care leave for their parents and older relatives. Companies in Singapore are required to provide maternity, paternity, childcare, and unpaid infant care leave, but not family, parent, or eldercare leave. The number of parent care leave days in the private sector is varied based on their operational consideration.

Benefits of parent care leave for employers and employees

Parent care leave provides valuable benefits that not only improve the well-being of employees but also positively impact the employer’s productivity, retention, and reputation. By integrating such policies into workplace culture, companies create a more resilient and loyal workforce.

Parent care leave benefits for employers

  1. Improved employee morale

When employees feel supported in their personal lives, their morale and overall job satisfaction tend to improve. Knowing that their employer understands the challenges of caregiving and offers specific leave provisions to address these challenges helps employees feel valued and respected. This positive feeling translates into a more engaged workforce, as employees are less likely to experience burnout or emotional strain from juggling work and caregiving responsibilities.

  1. Increased retention rates

Offering parent care leave is a clear demonstration of empathy and commitment to employees’ well-being, which can significantly reduce turnover rates. In an increasingly competitive job market, organisations that prioritise work-life balance and provide family-friendly policies are more likely to retain experienced talent. By accommodating the needs of employees during pivotal life stages—such as caring for elderly parents—employers build trust and loyalty, ultimately retaining a more stable and experienced workforce.

  1. Enhanced corporate image

A company that offers parent care leave and other family-centric benefits positions itself as a compassionate and socially responsible employer. This helps attract potential talent who value a supportive work environment. Moreover, such policies improve the organisation's reputation within the industry and in the community, enhancing its status as a family-friendly workplace. This image can be a competitive advantage, particularly when recruiting candidates who are looking for an employer that values employee welfare.

Parent care leave benefits for employees

  1. Better work-life balance

Parent care leave enables employees to better manage the dual demands of their career and caregiving responsibilities. By having dedicated time to care for elderly parents, employees can avoid overworking or neglecting their personal lives. This balance helps prevent burnout, allowing employees to remain productive at work while also meeting their family obligations. 

  1. Reduced stress

Caregiving can be an overwhelming responsibility, particularly when it involves managing medical appointments, emergencies, or complex health needs. Parent care leave provides employees with time to handle these situations without the added pressure of work commitments. By alleviating the stress of having to take unpaid leave or use vacation days for caregiving tasks, employees can focus on their responsibilities as caregivers without feeling guilty or overburdened. 

  1. Financial relief

For employees who take unpaid leave or use vacation days to care for their elderly parents, the financial impact can be significant. Parent care leave—particularly if it is paid—offers essential financial relief. Knowing that they can take time off without worrying about their paycheck or the potential loss of income.

How to create a parent care leave policy?

Creating a parent care leave policy is an important step for employers who wish to support their employees in balancing their work responsibilities with their caregiving duties. Below is a guide on how to create a clear and effective parent care leave policy.

Step #1: Understand legal requirements and local regulations

Before creating a policy, it’s essential to understand the legal landscape surrounding caregiving leave in your country or region. In Singapore, there are no mandatory laws requiring private employers to provide parent care leave (aside from specific public sector guidelines). However, understanding the parent care leave initiatives and workplace flexibility provisions promoted by the Ministry of Manpower (MOM) can guide your policy. You may also want to consider the civil service's 2 days of parent care leave to ensure your policy is in line with existing laws and best practices.

Step #2: Define eligibility criteria

Clarify who will be eligible for parent care leave within your organisation. Typically, eligibility criteria may include:

  • Employee type: Specify whether the policy applies to full-time, part-time, or contract employees.
  • Caregiving role: Define who qualifies as a caregiver (e.g., an employee caring for their biological parents, in-laws, or other immediate family members).
  • Age of parents: In some cases, the policy may specify that the leave applies to parents aged 60 or above, to align with the need for eldercare.
  • Minimum service requirement: Consider requiring employees to have been with the company for a certain length of time before they are eligible for parent care leave (e.g., 6 months or one year of service).

Step #3: Specify the leave entitlement

Outline the number of days employees are entitled to take off for parent care leave. Some considerations include:

  • Number of days: Decide whether the leave will be paid or unpaid and specify the number of days employees can take annually. For example, you could offer 2-5 days of paid leave per year, depending on your organisation's capacity.
  • Leave type: Clearly state if the entitlement will be treated as a new category, e.g., Parent Care Leave, or if it will be lumped together with the other leave types, like annual leave or sick leave.
  • Leave flexibility: Consider allowing employees to take the leave in half-day or full-day options, as caregiving needs may vary.

Step #4: Outline the application process

Provide a straightforward process for employees to request parent care leave. This can include:

  • Notice period: Specify how much notice employees need to give before taking parent care leave (e.g., at least 24 hours or 1 week in advance).
  • Documentation requirements: Decide whether employees need to provide proof of caregiving, such as medical certificates, care plans, or other documentation that supports the need for the leave.
  • Approval process: Identify who is responsible for approving the leave (e.g., direct supervisor or HR department) and whether it’s subject to availability or other conditions. It will be best to use a leave management solution like Payboy HR software to seamlessly process leave requests and notify the employee in real-time.

Step #5: Include provisions for paid vs unpaid leave

Determine whether the leave will be paid or unpaid, and outline the following:

  • Paid leave: If providing paid parent care leave, specify the payment structure (e.g., full salary or a percentage). You may want to offer full pay or a lower percentage depending on your organisation’s budget and policy objectives.
  • Unpaid leave: If the leave is unpaid, clarify the terms under which employees can take unpaid leave. Some companies may offer unpaid leave beyond the paid entitlement, depending on individual needs.

Step #6: Provide information on other supporting benefits

Incorporate other relevant leave options that employees may be entitled to, such as:

  • Flexible Work Arrangements (FWAs): Offer flexible working hours, remote work options, or staggered hours to help employees balance caregiving duties with work.
  • Employee Assistance Programs (EAPs): Include support for caregivers, such as counselling services or resources for managing stress and mental health.
  • Subsidised healthcare/insurance: If applicable, provide information on healthcare coverage for elderly parents or family insurance plans that support the employee’s caregiving responsibilities.

Learn the best practices to implement Flexible Work Arrangements (FWAs) and Employee Assistance Programs (EAPs) in our comprehensive guide to provide a conducive and empathetic workplace culture for your employees.

Step #7: Communicate the policy effectively

Once your parent care leave policy is drafted, it’s crucial to communicate it clearly to all employees. Use multiple channels to ensure that the policy is easily accessible and understood, including:

  • Employee handbook: Include the policy in your employee handbook or guidebook.
  • Internal communications: Announce the policy through internal emails, company newsletters, or meetings.
  • HR support: Ensure that HR personnel are well-versed in the policy and can answer any

Recommendations for employers in providing parent care leave

To strike a balance between caregiving needs and organisational goals, employers must adopt strategies that meet both the personal and professional needs of their employees while ensuring minimal disruption to business operations. Here are several approaches employers can consider:

  1. Introduce flexible leave policies

One of the most straightforward ways to accommodate caregiving responsibilities is by introducing flexible leave policies. While paid parent care leave is ideal, many companies may offer unpaid leave or provide a limited number of days annually. By offering parent care leave (even if unpaid or capped), employees can still manage caregiving duties without the financial strain of unpaid time off. Employers could also consider allowing employees to combine various types of leave—such as annual leave or sick leave—into caregiving leave, ensuring that employees have sufficient time to attend to unpredictable needs.

  1. Promote Flexible Work Arrangements (FWAs)

Allowing caregivers to take advantage of flexible work arrangements (FWAs), such as remote work or flexible working hours, can make a significant difference. Employees may not need to take extended leave but could benefit from being able to adjust their work schedules to accommodate caregiving responsibilities.

For instance, remote work offers the flexibility to work from home when an elderly parent is unwell or requires attention. Similarly, offering staggered working hours can allow employees to take care of a parent during the day while still fulfilling their work obligations. Promoting such arrangements demonstrates that the company values the employee’s concerns and supports their efforts to manage their time.

  1. Collaborate with employees

To create a policy that truly meets the needs of both the employer and employees, it’s important to collaborate with employees during the policy development process. This consultation allows employers to gather feedback from employees who are already caregivers and understand their specific challenges. By including caregivers in the discussion, organisations can craft policies that are aligned with the actual needs of the workforce.

Collaboration also allows for greater mutual understanding, ensuring that employees feel involved in the decision-making process and are more likely to engage with the policy. For example, an employee may prefer a system that allows them to take shorter, more frequent leave days rather than a lump sum of leave days, which could be more beneficial for managing ongoing caregiving duties.

Future of parent care leave in Singapore

As Singapore grapples with the challenges of an ageing population, the need for robust caregiving support is becoming increasingly evident. The government and businesses alike are recognising the importance of policies that enable employees to care for their elderly parents while maintaining their professional commitments. The future of parent care leave in Singapore holds several opportunities for growth and improvement, particularly as the demand for eldercare increases. Here are some potential developments in the future of parent care leave:

  1. Policy expansion of mandatory parent care leave for all sectors

Currently, while the public sector offers specific provisions, such as the 2 days parent care leave for civil servants, many private sector employees do not have access to such benefits. In the future, the government may implement nationwide regulations that require all employers, regardless of size or industry, to provide a certain amount of parent care leave. This could be similar to other leave provisions like maternity leave, which is already mandatory for certain groups of employees. This policy expansion would ensure that all employees, especially those working in caregiving roles or smaller companies, have a guaranteed right to take time off to care for their elderly parents without the fear of losing their income or job security.

  1. Integration with FWAs

The future of parent care leave in Singapore is likely to see greater integration with Flexible Work Arrangements (FWAs). The concept of work-life balance is becoming increasingly important, and employers are recognising that it’s not only about leave but also about how work is structured. Combining parent care leave with flexible work setups such as remote work, flexible hours, or even compressed workweeks could provide employees with more comprehensive and adaptable support.

  1. Government subsidies for increased supports

For many small and medium-sized enterprises (SMEs) in Singapore, implementing caregiving policies can be a financial and logistical challenge. As businesses in this sector often operate with limited resources, it may not always be feasible for them to offer comprehensive parent care leave or flexible work arrangements without external support.

In the future, there is a possibility for Singapore government introduce subsidies or incentives to help SMEs develop and implement caregiving policies. Such support could take the form of financial grants or tax incentives aimed at offsetting the costs of offering paid caregiving leave. These subsidies would enable smaller companies to compete with larger organisations in terms of employee benefits and attract talent who might otherwise be drawn to bigger firms offering better support.

How can technology streamline your parent care leave requests?

In today’s digital age, technology can play a significant role in simplifying the management of half-day leave. Automated leave management systems, such as Payboy’s Automatic Leave Management System, allow employers to easily track leave balances, approve requests, and ensure accurate prorated calculations.

Benefits of using Payboy’s Automated Leave Management System:

  • Automatic leave tracking and calculation: The system automatically tracks leave usage, including half-day leave, ensuring that balances are always up to date and accurately calculated on a pro-rata basis.
  • Customisable settings for leave application: Payboy’s software allows employers to customise their leave settings to accommodate for different permutations, be it paid/unpaid leave or hourly/half-day leave arrangements, and many more. 
  • Real-time updates on employee leave balances: Both employees and managers can view real-time leave balances, allowing for better planning and transparency.
  • Integration with Payroll Systems to avoid errors: Payboy’s automated leave management system integrates seamlessly with payroll, ensuring that any leave taken is accurately reflected in payroll calculations. This reduces errors and ensures compliance with pro-rata deductions for half-day leave.

Worry-free of leave tracking, leave it to Payboy’s Automatic Leave Management System!

Small and medium-sized enterprises (SMEs) often find leave management to be a pain point, and we can understand why:

  • SMEs don’t have as many HR resources as larger businesses. As a result, they often have to rely on manual leave processes, which can be both time-consuming and error-prone.
  • SMEs often have a more limited pool of employees to choose from when someone goes on leave. This can lead to disruptions in workflow and decreased productivity.

If leave isn't managed properly, it can have a negative impact on productivity and morale. Therefore, good HR software is an essential tool for any business that wants to stay on top of its leave entitlements and ensure its employees are getting the rest they deserve. Here are some benefits of using our leave management module:

Sync seamlessly with Shift Scheduling and Payroll Processing modules

Shift scheduling and payroll calculation can be time-consuming and stressful while managing different leave types and requests. With Payboy HR software, when leaves are approved, the employee’s availability will be automatically updated in the Shift Scheduling module, and any encashed or unpaid leave will be calculated in the Payroll Processing module

Customise the leave policy that best fits your business needs

We'll provide you with a MOM-compliant setup to start with, but we are also ready to assist you in customising your leave policy to fit your business requirements. Check out how to customise settings for each leave type with Payboy, including shared parental leave!

Our Payboy Support Centre also helps to address most of the FAQs regarding other statutory leave entitlements asked by our customers:

Streamline your HR processes with Payboy today!

As a PSG-approved HRMS, Payboy provides a robust system to help you manage your HR tasks so that you can focus on your business and people!

With our wide range of modules, you can customise a solution to meet the specific needs of your business:

Payroll Processing | Leave Management | Claims Management | Applicant Tracking

Time Attendance | Shift Scheduling | Appraisal System | Inventory Management

Project Costing | Training Management | Benefits

Find out how you can do it all with Payboy

Reach out to us if you are keen for a free demo on how we can help you save hours and give you some peace of mind on payroll and other HR matters so that you can focus on your business and people.
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